Installation Policy

Narwal India Installation Policy

At Narwal India, we want to ensure your new smart robotic vacuum cleaner is set up correctly and ready to deliver the best cleaning experience from day one.

Complimentary Virtual Installation

• Cost: Completely FREE
• Availability: Available for all Narwal products across India.
• What it includes:
  • Guided product setup
  • App installation and device pairing
  • Home mapping assistance
  • Feature walkthrough and usage guidance
  • Answers to any setup-related questions

Our product experts will assist you through a video call and guide you step-by-step to ensure your robot is configured properly and operating smoothly.

How It Works

1. After your product is delivered, our team will contact you to schedule a virtual installation session.
2. At the scheduled time, a Narwal expert will connect with you via video call.
3. The expert will guide you through the complete setup process and help you get started with your robot.

Additional Notes

• A stable internet connection and smartphone are required for the virtual installation process.
• Please ensure the product is unpacked and placed near its charging station before the scheduled session.

• Virtual installation support is provided during our standard service hours.
• In case you miss your scheduled appointment, our team will help you reschedule at a convenient time.